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5 Things to Look for in a Water Damage Restoration Company

7/22/2019 (Permalink)

Are you in need of reliable water damage restoration services in Ukiah? Here are five things to look for in a water damage restoration company: 

Availability 

The fact of the matter is that accidents happen – and often at the least convenient of times! With this in mind, it is sure to provide you with peace of mind that the water damage restoration company you are dealing with is available 24-hours a day, rather than just from 9 to 5! In short, be on the lookout for a company has a 24-hour emergency line. 

Speed 

When it comes to water damage, time is of the essence. The longer the water is left to sit, the worse the damage will be and the more difficult it will be to restore. This is why it is essential that a water damage restoration company is able to respond to calls quickly and efficiently - as and when they receive them. 

Expertise 

It goes without saying that a company that has been in operation for a long time has racked up a good amount of experience, know-how, and expertise. Because of this, you may feel more at ease hiring a long-standing company rather than a newcomer. 

Equipment 

The right equipment can make a world of difference when it comes to a water damage restoration service. The right company should have access to drying, cleaning, and restoration equipment that will make the process faster. And, needless to say, the quality of work should be of the highest standard possible. 

Process 

What sort of process does the water damage restoration company follow? It is important that they are able to provide you with a full-service solution. For example, they need to do more than just restore the damage done. They should also be well-versed in water damage inspection, extraction, and drying. 

Looking for the best water damage restoration Ukiah, California has to offer? Searching for a company that ticks all of the aforementioned boxes? Look no further than SERVPRO of Mendocino County. For more information about our services, contact us at (707) 462-3848

How to Deal with Water Damage from Your Appliances

6/18/2019 (Permalink)

Realizing that one of your household appliances is leaking is a heart-sinking moment for anyone, especially if the leak has already caused a significant amount of damage. Before you panic, here is a breakdown of how to effectively deal with water damage from a household appliance, all the while avoiding any more damage from taking place in the future.

Stop the Flow of Water

If the appliance is still running, the first step is to switch it off to stop the water flow immediately. It may also be wise to cut off your electricity and/or gas from the main source if the water leak is quite substantial and your home has been flooded. This will prevent any accidents from taking place.

Save Your Possessions 

Do your best to save your valued possessions that have been affected by the leak. If you have home insurance, now may also be a good time to take photographs that could come in handy if and when you decide to make a claim.

Call for Help 

The next step is to call on the experts to assist you with the clean-up, repair and damage. You may need a plumber, an electrician and, of course, water damage experts like those at SERVPRO of Mendocino County. While you may be tempted to clean up the leak and repair the water damage yourself, this is not always the best course of action. Water damage repair professionals will be able to properly assess the extent of the damage and advise you in terms of what the most cost-effective approach to restoration will be.

The Water Damage Restoration Process Explained 

As mentioned, water damage repair professionals, like the ones at SERVPRO of Mendocino County, will always be equipped to quickly and safely deal with any water damage caused by leaking or broken home appliances. The question is, what can you expect from this process? Ultimately, once the source of the water damage has been properly identified, the professionals will begin to check what kind of water has caused the damage. This is an important step as special precautions will need to be taken if the water is contaminated in any way. The good news, however, is that most water damage caused by leaking home appliances will not pose any significant health risks to people living in the home. Having said this, it is still extremely important that the water damage professionals double check this just in case there is ‘black water’ present.

The Different Types of Water That Can Cause Water Damage in the Home 

There are three main types of water that can result in water damage at home. ‘Black water’ is the most harmful and can wreak the most havoc. Black water usually contains bacteria and viruses and generally comes from floodwaters and sewage. For example, if a river has flooded into your home or your toilet has leaked and flooded the bathroom, black water is highly likely to be present.  

Gray water is not as worrying as black water; however, it may still contain certain amounts of chemicals and contaminants. A leaking home appliance is most likely to be associated with gray water damage. It is important that gray water is dealt with swiftly as it can transform into black water within 48 hours of flooding into the home.

Lastly, you get clean water which is the least harmful. Clean water is essentially water that is drinkable and is most likely to come from a leaking faucet or shower head.

It is a must for water damage restoration professionals to establish the type of water behind the water damage as it will affect the restoration process and industry guidelines that they follow thereafter.

The Next Step 

Once the type of water has been successfully identified, the water damage experts will proceed to survey the damage and complete a thorough safety inspection. They will decide when it is safe to commence the restoration service and, from there, will move or block any furniture or personal items in order to prevent rust and stains.

Before any restoration can begin, the residual water will need to be effectively removed. Because of this, careful water extraction is the next step. The water damage restoration company will use specific types of tools and equipment in order to do this successfully. Here at SERVPRO of Mendocino County, we make use of powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property as fast as possible.

Once the majority of the water has been properly removed, the experts will take the time to carefully inspect the carpet pad and the carpet itself (if you have one). Sometimes carpets are salvageable after a flood; however, in many cases, they will need to be completely removed in order to protect the subfloor and prevent health concerns from arising in the future. This inspection generally involves the use of tools like moisture detectors and hygrometers.

The process does not end at water removal. While the home may appear dry to the naked eye, it is still far from it, especially considering the fact that most building materials, like drywall and flooring material, tend to retain water as a result of their porous nature. If the moisture is not effectively removed, it can lead to the spreading of mold and mildew, as well as to the breakdown of the materials themselves over time.

So, how does the drying and dehumidification process actually work? Ultimately, it will depend on the size of the area affected by the water damage. The larger the space, the more air movers and dehumidifiers will be required in order to achieve optimal results. In order to make absolutely certain that all of the moisture is gone, the experts will monitor the progress of the job regularly with the help of moisture meters until the levels of moisture become acceptable (as per industry standards and guidelines). These meters have been designed to measure moisture levels in walls and in floors for total peace of mind.

Cleaning and Restoration

Incredible – the water has been properly dealt with! Now the real work begins! The water damage restoration professionals will now proceed to clean and restore the damaged areas of your home. The cleaning process includes cleaning and sanitizing aspects like your furniture, upholstery, clothing and other restorable belongings that were affected by the water leak caused by your home appliance. Sanitizing takes place with the help of antimicrobial, antibacterial, or disinfectant treatments, depending on the situation.

The experts will also take care of that noticeable ‘wet’ odor that will almost certainly be wafting around your home. This is done using industrial grade air scrubbers and fogging equipment which effectively remove all nasty smells and odors, rather than simply masking them.

From a restoration point of view, it is always a good idea to hide a water damage restoration company that takes a “restore” rather than “replace” approach, as this can save you lots of money in the long run! So what constitutes as “restoration”? It may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business. Obviously, the extent of restoration required will depend on the severity of the water leak/flood. Luckily, most water damage brought about by leaking home appliances will require minimal restoration – unless the problem was not noticed for a long period of time. As always, the faster you act, the less damage there will be and the less restoration will be needed.

Restoration is also about preventing any secondary damage from taking place. With this in mind, the experts may put temporary protective measures in place. This usually will not apply to water damage caused by leaking appliances though.

Some restoration services to prepare for when it comes to water damage from appliances is drywall removal and re-installation (if the leak/flooding was quite significant). The most common need in this instance, however, is hardwood floor repair, tile floor repair or carpet repair/removal and installation as this type of leak is likely to have damaged your flooring more than anything else. A new coat of paint may also be called for.

Once the restoration process has been completed, as long as you hired a reputable water damage restoration Mendocino County company, your home should be back to looking as good as new and the water damage a distant memory!

Preventing Future Water Damage from Your Appliances 

While certain leaks and failures when it comes to your home appliances simply cannot be predicted or avoided, there are many ways to minimize the risk of your home suffering water damage as a result of leaking appliances. The most important thing to remember is to ensure that proper maintenance is carried out on a regular basis. It is recommended that most home appliances undergo a service at least once a year – this is especially true for dishwashers and washing machines. Along with this, it is also always wise to inspect for leaks as often as possible. Small leaks can turn into massive leaks overnight, after all!

Seeing as though most appliance leaks originate from the supply hose (usually if the connection is not tight enough or those hose is old or faulty) it is also essential to keep an eye on this component of the machine. Replace the hose every five years even if it does not seem to show any wear and tear on the outside – it is likely to be in a lot worse condition on the inside!

Another component of most home appliances to keep a close eye on is the water heater. A build-up of sediment is certain to take place over time and this could mean that your appliance is unable to access fresh water and may even result in leaking. Prevent this by flushing the water heater on an annual basis.

Furthermore, be sure that you are operating your appliances in the correct manner. For example, have you read the manual to check what kind of soap you should be using in your dishwasher? Do you know what the maximum load is for your washing machine? Neglecting to stick to appliance recommendations and limits could lead to leaks and water damage in many instances.

Finally, if at all possible, try to avoid letting any appliances run when nobody is at home. If a leak does take place, nobody will be there to minimize the damage caused. However, if someone is present, the issue is likely to be detected much faster and action taken to prevent extensive water damage from taking place.

Here at SERVPRO of Mendocino County, we strive to provide our clients with reliable and affordable water damage restoration services in Mendocino County. For more information on how we can assist, kindly contact us on (707) 462-3848. We look forward to helping you get your home back to looking as good as new!

How to Deal with Water Damage from Your Appliances

6/18/2019 (Permalink)

Realizing that one of your household appliances is leaking is a heart-sinking moment for everyone, especially if the leak has already caused a significant amount of damage. Before you panic, here is a breakdown of how to effectively deal with water damage from a household appliance, all the while avoiding any more damage from taking place.

Stop the Flow of Water 

If the appliance is still running, the first step is to switch it off to stop the water flow. It may also be wise to cut off your electricity and/or gas from the main source if the water leak is quite substantial and your home has been flooded.

Call for Help

The next step is to call on the experts to assist you. You may need a plumber, an electrician and, of course, water damage experts like those at SERVPRO of Mendocino County. While you may be tempted to clean up the leak and repair the water damage yourself, this is not always the best course of action. Water damage repair professionals will be able to properly assess the extent of the damage and advise you in terms of what the most cost-effective approach to restoration will be.

Save Your Possessions 

Do your best to save your valued possessions that have been affected by the leak while you wait for help to reach you. If you have home insurance, now may also be a good time to take photographs that could come in handy if and when you decide to make a claim.

Here at SERVPRO of Mendocino County, we strive to provide our clients with reliable and affordable water damage restoration services in Mendocino County. For more information on how we can assist, kindly contact us on (707) 462-3848. We look forward to helping you get your home back to looking as good as new!

Crawl Space Water Damage? Here's What to Do:

5/20/2019 (Permalink)

Water damage of any type is stressful enough. But when water damage strikes in your crawl space, the inaccessibility seems to make the problem worse. In such awkward situations, water damage experts are essential to quickly dry your crawl space and restore it back to its pre-water-damage condition.

  • Crawl Spaces are Dank and Depressing 

The average crawl space is a dark and unwelcoming place that homeowners go to great lengths to avoid. It is no wonder, seeing that all too often they are home to debris that was left behind from when the house was built, rodents, and other undesirable creepy crawlies.

Because crawl spaces are designed to allow necessary access to the wiring and plumbing of the building, excess moisture has the potential to cause extensive problems including structural damage and health threats.

Home water damage restoration in your crawl space is not to be postponed. Ignoring the problem only leads to bigger and more expensive problems. The wood structures in your crawl space – such as girders and floor joists – can rot and weaken, resulting in uneven floors, cracks in your drywall, and jamming doors.

Crawl space mold will grow – causing a musty smell in your home and releasing allergenic mold spores which can be circulated by your HVAC system.

  • Actions Recommended by Water Damage Experts 

When water damage strikes, a fast response is critical. If you have experienced any of the following, check for water damage in your crawl space:

    • A leak in a sewer drain line
    • A leak in your kitchen waste line
    • A swimming pool leakage
    • Downpipes from your gutters that are directing water incorrectly
    • Water from a sprinkler that is going through the vents of your crawl space
    • Flooding from a nearby body of water
    • If you live in an area with a naturally high groundwater table

Professional water restoration clean-up is done using advanced equipment, which detects hidden moisture, extracts the standing water quickly, and thoroughly cleans and dries your home and belongings. Water damage experts finish the job with professional deodorization and sanitizing agents for your comfort and safety.

Water Damage Restoration, Willits 

Day or night, SERVPRO of Mendocino County is here to help Willits residents with crawl space water damage and other water emergencies. Using advanced drying equipment and techniques, our service includes documentation of the drying process to validate your property is dry. For more information, contact our team of highly trained water damage restoration technicians today.

How To Repair a Water Damaged Ceiling

5/6/2019 (Permalink)

Does your ceiling look like someone dropped a pot of coffee on it and left it to dry? Water damage on a ceiling can leave unsightly stains. Repairing this kind of damage requires much more than simply painting over it. You need the help of a water damage restoration company.

How water damage experts will repair your ceiling

The first step to repairing your water damaged ceiling is getting in touch with a reputable water damage restoration company. They will help ensure that the damaged ceiling is repaired by:

  1. Inspecting the Stained Surface

The ceiling will be inspected to determine the extent of the damage. This inspection will also help to reveal the source of the water. The water problem must be dealt with before any repair on the ceiling can be done. This will help to prevent further damage after the restoration of your ceiling.

  1. Repairing Any Damaged Parts

The team will cut out any parts that are damaged beyond repair and work with local contractors to install new ceiling sections. This will be done to match the original ceiling design.

  1. Priming of The Affected Area

The area that was affected by the water damage is primed with a stain blocking primer. This prevents the reactivation of staining as time goes by.

  1. Painting of The Entire Ceiling

In order to hide the patchwork and ensure a uniform finish, the entire ceiling will be painted. The result will be a seamless finish.

If you’re looking for a reputable water damage restoration company in Redwood Valley, you should contact SERVPRO of Mendocino County. We are experts in cleanup and restoration. For more information, contact us today.

Calculating Water Damage Restoration Cost For Your Home

4/18/2019 (Permalink)

Water damage is a common occurrence in a home. Luckily, as long as the root cause is successfully uncovered and properly dealt with, it is usually an easy fix. The question is what is the sort of water damage restoration cost that you can expect to pay for a professional water damage restoration service? We have a breakdown for you below:

The Average Water Damage Restoration Cost

The average price of water damage restoration is around $2,700, but it can also be as little as $400 or as high as $7,500 or more. The water damage restoration cost that you will need to pay will depend on a number of factors:

  • Firstly, it will depend on how extensive the water damage is,
  • The amount of water, as well as
  • What kind of water is involved?

There are three different water classifications:

  1. Clean Water

Water damage caused by clean water (usually rain) is obviously the easiest and least costly to repair.

  1. Gray Water

The second water classification is known as gray water. This type of water generally contains some chemicals and is the water expelled by washing machines, dishwashers, and so on.

  1. Black Water

Undoubtedly, the most difficult and most expensive type of water damage to repair is that which has been caused by black water. This water is usually heavily contaminated with organic waste and has the potential to spread disease if not dealt with in the proper manner.

Other Factors Affecting The Water Damage Restoration Cost

Aside from the extent of the damage, the amount of water involved and the type of water involved, the following factors may also affect the water damage restoration cost for your home:

  • The length of time the water damage has been there,
  • How accessible the affected area is,
  • If mold growth has occurred as a result of the moisture, and
  • The size of the affected area.

The good news is that when it comes to the best and most affordable water damage repair Fort Bragg has to offer, you need not look any further than the team at SERVPRO. For more information about our water damage restoration service, and about the water damage restoration cost in general, please do not hesitate to get in touch.

Here are the 5 most common reasons for water damage in the home

3/6/2019 (Permalink)

Why SERVPRO Here are the 5 most common reasons for water damage in the home A leaky pipe from a water heater caused major damage to several rooms of this Fort Bragg home.

Water damage is a home owner’s version of a horror movie. When homes are ravaged by the elements, home water damage restoration can be costly. We can sometimes prevent these costs by safeguarding homes and protecting belongings. Below we have a list of the five most common causes of water damage in homes along with information that will help you to avoid water damage to your home.

  • 5 Most Common Reasons For Water Damage

  1. Leaky Pipes

Water damage in the home is often caused by leaky pipes. If there is a leak in one area, there is a possibility that there are leaks in other areas of your home. If there are large spikes in your water bill, it is likely that there is a leak somewhere too. If you suddenly notice a puddle of water or dripping in any area of your home, call your plumber ASAP to assess the area and prevent further damage.

Plumbing issues often lead to the need for water damage repair. Pipes can corrode or become worn, causing major plumbing problems and water leaks. This water damage from plumbing problems can cause damage to the landscaping, foundation, and flooring – it could even lead to more problems down the line.

  1. Clogged Drains

Clogged drains can lead to water damage as well as mold growth if the drain is left unchecked. If your drain is clogged, there is likely water backing up into sinks or bathroom floors. Backed up water can cause damage to cupboards and flooring. Seek professional help when experiencing frequent drain clogs. An inspection by a qualified plumber at least every five years is the only way to ensure that sewage flows freely through pipes and doesn't get backed up, causing damage and a potentially hazardous environment.

  1. Faulty Air Conditioning Systems

An air conditioning system (AC) pulls humidity out of the air and condenses moisture into the unit's overflow pan. This means that water travels outside through the condensate line. Often this system quits working if the pan is damaged or the line is clogged and, as a result, causes the insulation to become soaked, which can lead to water damage to the ceilings.

  1. Washing Machine Leaks

If the supply hose from your washing machine is damaged or has a faulty connection, liters of water could spill out within a short time span. This could lead to significant water damage and could cause a ripple effect if your washing machine is located on a floor above the first floor. To prevent this, replace your washing machine supply hose once every 5 years, and don’t overload the washing machine.

  1. Bad Weather

The weather is by far one of the most unpredictable causes of water damage. A bad rainstorm or snowstorm could damage your roof, walls, and ceiling if your home is not protected.

The formation of ice dams on your roof can cause a lot of trouble. This happens when the heat inside your home causes water to melt in the middle of your roof. The water that backs up can leak into your home and damage ceilings, walls, and other areas in your home.

  • Ways To Prevent Water Damage
  • Ensure that your rain gutters and downspouts are clean and unclogged,
  • Check doors and windows to ensure that the caulking hasn’t cracked,
  • Inspect roofs and pipes annually,
  • Use insulation to get recent heat from rising and reaching the roof,
  • Use waterproof insulation on roofs,
  • Inspect water heaters to check for signs of moisture build-up, mold or corrosion,
  • Insulate both hot and cold water pipes using heat tape or pipe sleeves, and
  • Check around your toilets, tubs, showers, and sinks for any leaks.
  • Home water damage repair

Here are some easy steps to take, whether you already have water damage or whether you are looking for what to do during an emergency situation:

  • Take Note Of The Type Of Water Damage:

There are 3 types of water that can cause damage: normal, gray, and black water.

  1. Normal Water Damage

This type of water damage won't cause any harm other than materialistic damage to a home, and is thankfully the least expensive to repair.

  1. Gray Water Damage

This is slightly dirty water from dishwashers, washing machines, clean toilets, and so on, that may contain some contaminants. Normal and gray water damage can be cleaned and removed carefully by yourself, provided you wear the proper safety gear for protection.

  • Black Water Damage

The third type of water is black water from sewage or serious flooding that contains waste, bacteria, and other dangerous contaminants. Blackwater can cause very serious health problems, and you cannot clean it yourself. Even though calling a professional is expensive, it is needed to ensure your and your loved ones’ safety, as well as those around you.

  • Inspect Mold

Inspect damaged materials for mold and mildew, as some mold is harmful to humans. For small mold issues, cut out the material, bag it, and throw it away ASAP. For serious mold issues, evacuate the area, shut down any airflow, and call a professional.

  • Dry Out The Area

Use fans to circulate air in the wet area. For larger projects, consider renting a large-capacity dehumidifier to ensure that the area is clean. This will prevent any more damage from occurring.

  • Clean The Area

When the damaged components have been removed, you can disinfect the whole area before you begin working. A bleach solution (or any solution from hardware stores) will work. Lightly spray and wipe down the area to ensure that there are no lingering mold spores.

  • Replace Wood, Roof, And Other Damaged Materials

You will need to remove or replace the damaged wood or materials quickly before rot sets in. Water can also seep into other external walls around your home. It is important to be thorough in a water damage inspection. Check roofs and insulation behind the dry walls as well. You can cut out any water damaged areas and repair the water-stained portion. Install new, waterproof flooring in the area and make sure to choose engineered wood flooring.

SERVPRO For Water Damage Restoration Fort Bragg

When your Fort Bragg home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. The water removal and water cleanup process are completed by our highly-trained technicians who will document the drying process. For more information, check out water damage restoration near me. Contact us now for home water damage restoration!

Should I Buy a House with Water Damage | Water Damage Restoration Service | SERVPRO

3/1/2019 (Permalink)

Should I Buy A House With Water Damage? (H1)

 Find out whether it is worthwhile to invest in a home with water damage, and how to make a wise, profitable decision regarding this matter. 

When you are in the market to buy a house, there is so much to consider in order to make a long-term profitable decision. So, what happens if you come across a lovely home in a great area, but the interior or exterior shows signs of water damage? Do you take the plunge and make an offer? Or do you continue your search elsewhere? We investigate below:

  • Yes Or No? 

Many people may be surprised to discover that water damage is not always as big a deal as expected. Unless the water damage is extensive, it should not be the only reason as to why you might pass on buying an otherwise perfectly livable house. This is because many companies, like SERVPRO Mendocino County, offer affordable water damage restoration services that will aid in getting your new home looking as good as new in no time.

  • Home Inspection

Having said that, it is important to investigate just how bad the water damage is, along with the root cause of it. Some water damage may be easily restored, but if the cause of it is a faulty piping system, for example, buying the house would be a risky and expensive decision. It is also important to ask the sellers the following questions before coming to a conclusion:

  • How long has the water damage been there for?
  • What, if anything, has been done to rectify the problem?
  • If they have paid for a water damage restoration service in the past, what was the name of the restoration water damage company that performed it?
  • Insurance 

Before making the decision to invest in a house with existing water damage, it is also essential that you speak to your future home insurance company about it. What are they willing to cover in terms of restoration costs, if anything? From there, it is also worthwhile to call on a water damage restoration company to provide you with an estimate for water damage repair. This will give you a good idea in terms of what to expect should you make an offer to purchase. Also, do not forget to negotiate a new purchase price for the house if you feel it is unfair considering the water damage, and in line with the estimate provided by the water damage restoration company. Many sellers will be more than happy to oblige if it means making a sale!

For more information about water damage repair in Willits, don’t hesitate to contact the experts at SERVPRO Mendocino County!

Ukiah Storm Damage

2/26/2019 (Permalink)

Why SERVPRO Ukiah Storm Damage We want to make sure materials are clean and dry after the first time our company works on your home

Not just another Franchise

After looking at our company website, many people may just think, "It's another Franchise, they don't really care about my problems." We may be a Franchise; however, we are independently owned and operated. This means we follow corporate standards in some areas; however, we also have our individuality and personalities that drive us to help the community get back on its feet. We survived the Valley Fire this summer, and now we have El Nino. Due to the severity anticipated by El Nino, we as Franchises work together to get storm damage cleaned up faster. 

Ukiah storm damage services

Ukiah storm damage services are always available. However, during the especially stormy seasons, we make every extra effort to get our equipment and manpower ready for those emergency situations. Our warehouses are kept orderly, equipment is serviced and maintained, and we are kept up to date on flood zones and anticipation of showers and high winds. Yesterday, we received several calls about new jobs all over Mendocino County. The biggest complaint was the smell of mold and leaks in the roof. We also got a call about a bathroom overflowing after a construction project, as well as water damage of a living room due to several broken windows. We work together with all our technicians, project managers, and office staff to ensure swift action and reliability. You can count on us after that first call!

Flood Clean up | SERVPRO of Mendocino County

2/6/2019 (Permalink)

Flooding is a serious hazard and can have many implications if not dealt with correctly. SERVPRO is the water damage restoration company that can help with this.

Flooding in the home is a major hazard that can cause major damage to your property. Serious flooding can happen in the blink of an eye, leaving you unprepared and not knowing what to do to remedy the situation. It is in these situations that you need a reliable water damage restoration company that can come to your rescue immediately. To act quickly in order to spare your home from the brunt of the damage.

Speed is the most important factor when it comes to water clean-up.  Any water damage restoration company will tell you that the first 24 to 48 hours after the event of a flood are the most important to save all of your belongings and reduce the damage to your home or business.

What You Can Do When There Is Flooding in Your Home Or Business (H2)


Flooding can happen at any point and it is usually very overwhelming when it does happen. However, as with any emergency, there are steps that you can take to ensure damage is kept to a minimum and that the flooding situation is resolved quickly and efficiently:

  1. Try To Stop The Flow Of Water
    If you are suffering from a burst pipe or some malfunctioning plumbing, you should try to stop the water at its source. Your first step should be to turn off the water mains, or else try to block the leakage or disconnect the appliance that is leaking.


If the flooding is a result of an act of nature, like an extremely high tide or a river bursting its banks, there is little you can do to stop the water at its source. Instead, you should try to build barricades to stop the water from flowing freely into the premises.

  1. Turn Off the Power
    Water is an incredibly good conductor of electricity, and you want to make safety your number one priority. Turn off all the power to the affected rooms to ensure you do not create a short circuit in case the water should get to the power point or any sort of appliance that draws a charge.
  1. Evacuate The Premises
    A burst water pipe can affect the structural integrity of a building, a sewerage pipe burst can run the risk of exposing you to E-Coli, and water flooding into your circuit box can electrify your whole house. Evacuate the area and ensure everyone is on a safe, dry spot. This could be as close by as a backyard or a parking lot, but as long as it is not in the zone affected by the flood, it should be safe.
  1. Call the Professionals
    Once you have ensured the immediate safety of yourself and the other occupants of the building, you need to call a professional service. The well-being of everyone is the highest priority, so if you notice anyone that has been injured or that requires medical attention – call 911. Second to that, you need to call a water damage restoration company to come to your assistance and salvage all they can with a professional and experienced eye. For water damage repair in Mendocino County, keep SERVPRO front of mind for all your water-related disasters.
  1. Get Everything on File 
    In order to get the maximum value out of your insurance; you need to ensure you have ample evidence to bring to them. Before you start cleaning up, and with the guidance of a professional water damage restoration company, use a camera to take photos and videos of the damage. This proof will be invaluable as you go through the claims process.

What to Expect from a Water Damage Restoration Company (H3)

The goal of a water damage restoration company is not only to ensure you suffer the least amount of water damage in the event of a flood, but also to restore any water damaged structures back to their original aesthetics and structural integrity. Their processes might seem intrusive (or even very strange) but it is all to further the cause of ensuring you have a water-free and structurally sound home or office. Here are a few things to expect when you call a water damage restoration company to a water-damaged site:

  1. Assess the Damage

The first thing they will do is assess the damage. A proper understanding of the site, where the water came from, and what is affected are all crucial points to understand the job and complete it without hiccups and ensure a high quality of work.

  1. Removal of Water

The next step will be the removal of water. Pumps are often used, but a more isolated area might require a bucket and other more rudimentary means or removing water. ‘Simple’ is sometimes the most effective, and the aim of the water restoration company is to get the job done to the highest possible standard.

  1. Discarding of Water-Damaged Material

While the water is being removed, often most of the water-damaged material is removed with it. This may include discarding wet building materials such as carpet and carpet pad, sheetrock, and insulation.

  1. Drying Process

Once all the water and water damaged material has been removed to satisfaction, the drying process begins. Drying equipment such as high-efficiency dehumidifiers and commercial air movers are brought in. These are put to work pulling the remaining moisture from the structure and the air to ensure that the rebuilding can be done without risking water damage on the new materials. The sooner this process is completed, the less permanent damage will occur. Meaning, you will spend less on your water damage repair build.

The Dangers of Microbial Growth (H2)

With any exposure to water damage such as flooding, the affected areas run the risk of developing microbial growth. From fungi to mold to dangerous bacteria, there are a plethora of harmful microscopic organisms that make their home in water and damp materials. In addition to restoring the physical damage done to a building, a water damage restoration company should also ensure that the affected areas do not become a breeding ground for water-borne microbes.

You should notice the water damage restoration company taking moisture readings in all your affected areas throughout the drying process of your home or office. This is done to ensure that there is no residual moisture trapped in the walls or floors that could be a home for microbes as the repairs are done.

Common Flooding Misconceptions (h2)

As with everything else in life, where it comes to flooding and flood clean-up, there are facts and there are old-wives’ tales that may or may not be true. As a professional water damage restoration company, we at SERVPRO have done our fair share of water damage repair in Mendocino County. Based on our extensive experience, we would like to clear up some common myths and misconceptions about flooding:

  1. Flooding Only Occurs in Low Lying Areas or After Heavy Rains
    This is probably one of the most persistent and dangerous myths surrounding flooding. In fact, flooding is more complicated than just a combination of rain and elevation. Flooding can be the result of melting ice and mud flows. It can even be a side-effect of a new construction project. There is a long list of both natural and man-made causes of flooding. 20% of flooding claims come from ‘low risk’ and ‘moderate risk’ areas, so it important to have made preventative measures and have a plan of action should flooding occur in your home or business.
  1. Flooding is a Rare Occurrence
    As much as we would like it to be, flooding is not a rare phenomenon at all. 90% of all the natural disasters in the US involve some sort of flooding, and between 2006 and 2015, the total average insurance pay-out as a result of flooding was $1.9 billion. This myth can be harmful to homeowners as flood insurance is not a requirement. This means that many homeowners do not have flood insurance as they believe that flooding is a rare occurrence. Should their home be flooded, they will lose all their assets and have no means of getting financial compensation in return.
  1. It Can’t Flood in A Drought
    This myth seems logical at first glance. How can you have a flood when there is no water? However, once it is given a little bit of thought it becomes apparent that flooding can occur during a drought. A lack of rainfall causes the ground to become dry and hard, impeding its ability to absorb moisture. With that being the case, a heavy rainfall will mean that very little of the water is absorbed into the earth. This water has to go somewhere - and so floods occur.
  1. Water Damage Restoration is Complete Once the Surfaces are Dry
    When you experience flooding, a lot of the damage will be obvious. Carpets that are waterlogged, drywall that is falling apart, and beams that are warping - these are all the obvious and visible symptoms of water damage. However, it would be a grave mistake to assume that it is only the visible damage that exists, and that a restoration is done only after those symptoms have been taken care of.


Water has a tendency to intrude and be soaked up by various porous materials. It can penetrate deeply into certain construction material and it can find its way into hidden nooks and crannies where it will sit and fester. Stagnant water causes a variety of problems, as it is a breeding ground for microbes and fungi. A full restoration includes the removal of this water to ensure no mold growth, exposure to dangerous bacteria or peeling wallpaper or paint a few months down the road.

  1. You Can Repair Flood Damage on Your Own
    Many people are a fair hand at DIY and believe that cleaning up flood water and repairing water damage does not need a professional water damage restoration company. Cleaning up flood water or repairing flood water damage is not simple DIY, however, and is actually quite a hazardous procedure.


Flood water contains bacteria and pathogens; entering it without the correct equipment could leave you exposed. Additionally, standing water creates an electrocution risk. A water-damaged building is also a serious hazard. A single mistake made by an unqualified worker may cause the entire structure to collapse. Always call a professional water damage restoration company before re-entering a flooded structure.

Flooding does not follow schedules and can happen in an instant. The longer a flooded building is left unattended, the greater the amount of damage there will be. When flooding strikes, you need to be able to call a 24-hour service agency that will not only be able to get to your site quickly, but that will also be able to professionally take care of the water damage. With over 40 years of experience doing water damage repair in Mendocino County, SERVPRO is the water damage restoration company you need when flooding strikes. When you are thinking ‘water damage restoration near me’, contact us!