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Fire & Water - Cleanup & Restoration

Flood Clean up | SERVPRO of Mendocino County

2/6/2019 (Permalink)

Flooding is a serious hazard and can have many implications if not dealt with correctly. SERVPRO is the water damage restoration company that can help with this.

Flooding in the home is a major hazard that can cause major damage to your property. Serious flooding can happen in the blink of an eye, leaving you unprepared and not knowing what to do to remedy the situation. It is in these situations that you need a reliable water damage restoration company that can come to your rescue immediately. To act quickly in order to spare your home from the brunt of the damage.

Speed is the most important factor when it comes to water clean-up.  Any water damage restoration company will tell you that the first 24 to 48 hours after the event of a flood are the most important to save all of your belongings and reduce the damage to your home or business.

What You Can Do When There Is Flooding in Your Home Or Business (H2)


Flooding can happen at any point and it is usually very overwhelming when it does happen. However, as with any emergency, there are steps that you can take to ensure damage is kept to a minimum and that the flooding situation is resolved quickly and efficiently:

  1. Try To Stop The Flow Of Water
    If you are suffering from a burst pipe or some malfunctioning plumbing, you should try to stop the water at its source. Your first step should be to turn off the water mains, or else try to block the leakage or disconnect the appliance that is leaking.


If the flooding is a result of an act of nature, like an extremely high tide or a river bursting its banks, there is little you can do to stop the water at its source. Instead, you should try to build barricades to stop the water from flowing freely into the premises.

  1. Turn Off the Power
    Water is an incredibly good conductor of electricity, and you want to make safety your number one priority. Turn off all the power to the affected rooms to ensure you do not create a short circuit in case the water should get to the power point or any sort of appliance that draws a charge.
  1. Evacuate The Premises
    A burst water pipe can affect the structural integrity of a building, a sewerage pipe burst can run the risk of exposing you to E-Coli, and water flooding into your circuit box can electrify your whole house. Evacuate the area and ensure everyone is on a safe, dry spot. This could be as close by as a backyard or a parking lot, but as long as it is not in the zone affected by the flood, it should be safe.
  1. Call the Professionals
    Once you have ensured the immediate safety of yourself and the other occupants of the building, you need to call a professional service. The well-being of everyone is the highest priority, so if you notice anyone that has been injured or that requires medical attention – call 911. Second to that, you need to call a water damage restoration company to come to your assistance and salvage all they can with a professional and experienced eye. For water damage repair in Mendocino County, keep SERVPRO front of mind for all your water-related disasters.
  1. Get Everything on File 
    In order to get the maximum value out of your insurance; you need to ensure you have ample evidence to bring to them. Before you start cleaning up, and with the guidance of a professional water damage restoration company, use a camera to take photos and videos of the damage. This proof will be invaluable as you go through the claims process.

What to Expect from a Water Damage Restoration Company (H3)

The goal of a water damage restoration company is not only to ensure you suffer the least amount of water damage in the event of a flood, but also to restore any water damaged structures back to their original aesthetics and structural integrity. Their processes might seem intrusive (or even very strange) but it is all to further the cause of ensuring you have a water-free and structurally sound home or office. Here are a few things to expect when you call a water damage restoration company to a water-damaged site:

  1. Assess the Damage

The first thing they will do is assess the damage. A proper understanding of the site, where the water came from, and what is affected are all crucial points to understand the job and complete it without hiccups and ensure a high quality of work.

  1. Removal of Water

The next step will be the removal of water. Pumps are often used, but a more isolated area might require a bucket and other more rudimentary means or removing water. ‘Simple’ is sometimes the most effective, and the aim of the water restoration company is to get the job done to the highest possible standard.

  1. Discarding of Water-Damaged Material

While the water is being removed, often most of the water-damaged material is removed with it. This may include discarding wet building materials such as carpet and carpet pad, sheetrock, and insulation.

  1. Drying Process

Once all the water and water damaged material has been removed to satisfaction, the drying process begins. Drying equipment such as high-efficiency dehumidifiers and commercial air movers are brought in. These are put to work pulling the remaining moisture from the structure and the air to ensure that the rebuilding can be done without risking water damage on the new materials. The sooner this process is completed, the less permanent damage will occur. Meaning, you will spend less on your water damage repair build.

The Dangers of Microbial Growth (H2)

With any exposure to water damage such as flooding, the affected areas run the risk of developing microbial growth. From fungi to mold to dangerous bacteria, there are a plethora of harmful microscopic organisms that make their home in water and damp materials. In addition to restoring the physical damage done to a building, a water damage restoration company should also ensure that the affected areas do not become a breeding ground for water-borne microbes.

You should notice the water damage restoration company taking moisture readings in all your affected areas throughout the drying process of your home or office. This is done to ensure that there is no residual moisture trapped in the walls or floors that could be a home for microbes as the repairs are done.

Common Flooding Misconceptions (h2)

As with everything else in life, where it comes to flooding and flood clean-up, there are facts and there are old-wives’ tales that may or may not be true. As a professional water damage restoration company, we at SERVPRO have done our fair share of water damage repair in Mendocino County. Based on our extensive experience, we would like to clear up some common myths and misconceptions about flooding:

  1. Flooding Only Occurs in Low Lying Areas or After Heavy Rains
    This is probably one of the most persistent and dangerous myths surrounding flooding. In fact, flooding is more complicated than just a combination of rain and elevation. Flooding can be the result of melting ice and mud flows. It can even be a side-effect of a new construction project. There is a long list of both natural and man-made causes of flooding. 20% of flooding claims come from ‘low risk’ and ‘moderate risk’ areas, so it important to have made preventative measures and have a plan of action should flooding occur in your home or business.
  1. Flooding is a Rare Occurrence
    As much as we would like it to be, flooding is not a rare phenomenon at all. 90% of all the natural disasters in the US involve some sort of flooding, and between 2006 and 2015, the total average insurance pay-out as a result of flooding was $1.9 billion. This myth can be harmful to homeowners as flood insurance is not a requirement. This means that many homeowners do not have flood insurance as they believe that flooding is a rare occurrence. Should their home be flooded, they will lose all their assets and have no means of getting financial compensation in return.
  1. It Can’t Flood in A Drought
    This myth seems logical at first glance. How can you have a flood when there is no water? However, once it is given a little bit of thought it becomes apparent that flooding can occur during a drought. A lack of rainfall causes the ground to become dry and hard, impeding its ability to absorb moisture. With that being the case, a heavy rainfall will mean that very little of the water is absorbed into the earth. This water has to go somewhere - and so floods occur.
  1. Water Damage Restoration is Complete Once the Surfaces are Dry
    When you experience flooding, a lot of the damage will be obvious. Carpets that are waterlogged, drywall that is falling apart, and beams that are warping - these are all the obvious and visible symptoms of water damage. However, it would be a grave mistake to assume that it is only the visible damage that exists, and that a restoration is done only after those symptoms have been taken care of.


Water has a tendency to intrude and be soaked up by various porous materials. It can penetrate deeply into certain construction material and it can find its way into hidden nooks and crannies where it will sit and fester. Stagnant water causes a variety of problems, as it is a breeding ground for microbes and fungi. A full restoration includes the removal of this water to ensure no mold growth, exposure to dangerous bacteria or peeling wallpaper or paint a few months down the road.

  1. You Can Repair Flood Damage on Your Own
    Many people are a fair hand at DIY and believe that cleaning up flood water and repairing water damage does not need a professional water damage restoration company. Cleaning up flood water or repairing flood water damage is not simple DIY, however, and is actually quite a hazardous procedure.


Flood water contains bacteria and pathogens; entering it without the correct equipment could leave you exposed. Additionally, standing water creates an electrocution risk. A water-damaged building is also a serious hazard. A single mistake made by an unqualified worker may cause the entire structure to collapse. Always call a professional water damage restoration company before re-entering a flooded structure.

Flooding does not follow schedules and can happen in an instant. The longer a flooded building is left unattended, the greater the amount of damage there will be. When flooding strikes, you need to be able to call a 24-hour service agency that will not only be able to get to your site quickly, but that will also be able to professionally take care of the water damage. With over 40 years of experience doing water damage repair in Mendocino County, SERVPRO is the water damage restoration company you need when flooding strikes. When you are thinking ‘water damage restoration near me’, contact us!

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